Management Positions

Group travel agent needed in Dallas, Texas. They are a Catholic based pilgrimage journey tour operator to Europe and the Middle East. Operating now for over 35 years, the company has developed an extensive program of scheduled and customized tour departures along with the coordination of World Youth Day movements and other major events on the Church’s calendar around the world. 

The role will encompass a direct working relationship with customers in servicing their enquiries, booking their travel arrangements through successfully finalizing their pilgrimage documentation. 

Responsibilities:

• Coordination of customer reservations using Travel Management System (Moonstride) 

• Consult with customers to assist with their additional travel requirements and prepare and cost itineraries accordingly

• Timely development and distribution of customer documentation

• Efficiently handle pilgrimage inquiries from customers. 

• Represent the company at tradeshows and networking events (evening or weekend attendance may occasionally be required)

Qualifications and Experience: 

• Minimum 3 years recent International Travel Consultant experience

• Previous group travel / pilgrimage experience preferred

• Strong working knowledge of travel industry / airline protocols

• Sound knowledge of European / Middle East travel destinations with a focus on key Catholic pilgrimage sites

• Ability to maintain strong supplier relationships

• Experience in using web-based applications and GDS reservations systems (Travelport Galileo preferred)

• Good communication skills

• Strong organizational skills with a focus on results and attention to detail

Attributes: 

• Christian / Catholic faith values an asset

• Professional presentation and manner

• Strong influential and negotiation skills

• Work in a team environment

• Sound computer skills – (Microsoft Office applications, GDS)

• Proactive approach and a commitment to do whatever is necessary to ensure deadlines are met

• Ability to adapt and respond quickly to changing ideas and processes

• Can work autonomously and fit well with the team